We were unsure of what to expect from a B&B and now we could not have imagined any other experience. The guests were also so great to get to know and helped to create such a warm environment. Our room was beautifully decorated and very clean. The house itself was a marvel, I felt as if I were in the middle of a fantasy. He would ensure dietary needs were met, and would even make you something special if you asked nicely. He genuinely took interest in his guests, by getting to know them during breakfast. He was the master behind breakfast, cocktails and dessert. Kelly had so many recommendations that were all perfect and truly strived to ensure our time in Savannah was wonderful. Kelly had the most bright smile at all times and was unbelievably helpful. Jay, was so helpful and friendly, we instantly felt welcome. The Eliza Thompson house was perfect for so many reasons. We cannot even begin to express how much we loved it. I am pleased to hear, however, that my management team was willing to accommodate your travel changes outside of our policies and did so with kindness and compassion.This was our first trip to Savannah as well as our first time staying at a B&B. We would have been more than happy to help you find a different room that would better suit your needs, or we would have been glad to help you find accommodations elsewhere if a more modern hotel was to your liking. We do sincerely hope that all of your concerns were brought to the front desk so we could have had the opportunity to make things right immediately. Much of the Historic District in Downtown Savannah is not handicap accessible, as most of the buildings and cobblestone streets are 150+ years old. If there was something wrong with your breakfast, they are always happy to remake it for you or get you something different. Our food is prepared fresh every day by in-house chefs. We appreciate your feedback and will keep it in mind once these renovations occur in the very near future. We are very hard with our corporate offices and a design team, along with contractors to make sure that we can have our rooms to the highest possible standard for future guests. We are very aware that our rooms are in need of attention and renovations. I apologize that you did not enjoy your stay with us. Review comment Kayleigh - Guest Services Manager responded on Apr 2, 2022 Other amenities at this adults-only bed & breakfast include a fireplace in the lobby, a porter/bellhop, and a garden. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Self parking is available for USD 15 per day. Guests staying at Eliza Thompson House, Historic Inns of Savannah Collection enjoy free WiFi in public areas, a terrace, and a picnic area. MP3 docks, free local calls, and safes are other standard amenities. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Roomsįlat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. For a nice break, mingle with other guests at the free daily manager's reception. Diningįree continental breakfast is served each morning from 8:00 AM to 10:00 AM. The 25 rooms at this 4-star bed & breakfast include MP3 docks and flat-screen TVs and guests can enjoy free breakfast. Located in Historic Downtown Savannah, Eliza Thompson House, Historic Inns of Savannah Collection is adjacent to Savannah College of Art and Design and within a 5-minute walk of other popular sights like Forsyth Park.
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